The “Analytics” section is a General Dashboard, which allows you to visualize different metrics and track your community. In this way, you can measure the use of the different sections of your community, i.e. know how your collaborators use the tool, and, consequently, identify opportunities for improvement and set goals for it.
When a module is deactivated the metrics of that module disappear. In addition, you need Admin permissions on the module to view its metrics. Example: to view the News metrics, you need Admin in News.
Here are all the metrics available in the module:
Users:
- Active users
Feed:
- Posts created
Magazine:
- Articles created
Tickets:
- Tickets created
Chats:
- Chats started between users
Acknowledgments:
- Recognitions sent
Forms:
- Total of forms completed
Surveys:
- Total of surveys completed
Trainings:
- Chapters completed
Onboarding:
- Tasks completed
Widgets:
- Widgets opened
Knowledge Libraries:
- Libraries openes
Files:
- Files opened
Profile:
- Users who completed their profile