To ensure the best possible experience on Humand without interruptions, it’s essential to make sure that your network does not block our key domains and services. If you’re behind a firewall or a corporate network with restrictions, your IT team should allow access to the following domains.

Some signs that a firewall is blocking Humand:

• Posts with images aren’t published.
• Chats aren’t sent.
• Livestreams don’t display.
• Content doesn’t load properly.

Below is the full list of domains that need to be allowed through your firewall, proxy, or content filtering system:

• Humand subdomains that users access directly:
  • humand.co
  • app.humand.co
  • admin.humand.co
  • multimedia.humand.co
  • api-prod.humand.co
  • assets.humand.co
  • sockets-service-prod.humand.co
• Needed to view images, videos, and files within the app:
  • humand.b-cdn.net
  • cdn-1.humand.co
  • hu-multimedia-prod.s3-accelerate.amazonaws.com
• Required for live streaming to work:
  • stream-io-video.com
• Required for the AI chatbot to work:
  • voiceflow.com
  • cm4-production-assets.s3.amazonaws.com

Configuration is done at the domain level using the shared URLs. For this reason, it’s normal that accessing them directly from your browser won’t display a page, since these are service endpoints, not websites.