To ensure an optimal and uninterrupted experience when using the Humand platform, it is critical to ensure that your network does not block our essential domains and services. If you are behind a firewall or a corporate network with restrictions, certain configurations will need to be made to allow traffic to Humand.

If errors are being displayed on the platform or content is not loading correctly, for example:

• Posts without images
• Messages are not being sent
• No livestreamings are displayed

It is possible that there is an active filter in your network firewall that is preventing Humand from functioning properly. To resolve this situation, your IT team should make sure to allow access to certain Humand domains within your firewall.

Here is a list of domains that should be enabled in your firewall, proxy or content filtering system:

• humand.co
  That lists all these subdomains:

  - app.humand.co
  - admin.humand.co
  - humand.co
  - multimedia.humand.co
  - api-prod.humand.co
  - assets.humand.co
  

• stream-io-video.com (Livestreaming)
• https://hu-multimedia-prod.s3-accelerate.amazonaws.com (Multimedia content)

Allowing these URLs and IPs ensures the correct functioning of Humand, guaranteeing that multimedia content and other essential resources can be loaded without inconvenience. If after applying these recommendations you are still experiencing access problems, please do not hesitate to contact our support team.