To reset a user's password, follow the steps below:

1. Log in to Humand Admin > Users.

2. Identify the user and click on their advanced settings ⚙️.

3. Then, click on the 3 dots button (⋮) and select the Reset password option.

When resetting a user's password, the platform allows us to select whether we want to reset it via email or by directly entering the new initial password we want for the user. Clarification: This is the least likely scenario to occur as usually all users are uploaded in bulk with an Excel. 

When the administrator user clicks on the “Reset Password” button, an email will not be sent to the end user indicating that the password has been reset. This is because the “Reset Password” case is used whenever the end user does not have an associated email address. In case the end user does have an associated email, the password reset can be managed by the user with the “Forget my password” self-management tool.