We show you step by step how to create a regular form from scratch for your community.

• Use a title that correctly identifies the purpose of the form.
  
  

  

• Divide the form into sections if necessary to make it as orderly and easy to answer.
  
  

  
  
  

  • Type the question, click on it and set the answer type.
    
    

    
    
    

  • Define the answer to be required if you wish.
    
    

    
    
    

  • Set concatenated answers according to the selected option by clicking on “Go to section according to answer”. This way, you can guide users to specific sections based on their answers.
    
    

    

• In the survey Settings tab you must configure:
  
  

  

   

  • The limit of times that a collaborator can complete the form.
  • Whether or not to notify those responsible for the form.
  • An automatic response message: When users complete the form, this message will appear.
  • The audience: choose if the survey will be available to all users or if it will be segmented by users or by specific groups according to your community.
  • If the form can be edited after being sent.
  • If the people in charge will have a time limit to attend the cases. In other words, establish the time frame for the agents to take and resolve this form.

• Within each form you can configure whether it requires approval or follow-up.
  
  

  

And that's it! You can now activate your form by following the steps of the article: How do I activate or deactivate a form?