The Bulk user upload also lets you update the data of many employees at once: you download the template with their current information, change what you need, and upload it again overwriting the existing data. You can update last name, first name, email, phone, hiring date and birthdate.

To access the bulk upload:

1. Go to admin.humand.co → Users.
2. Click the three-dot menu ⋮, next to the New user button.
3. Select Bulk user upload.

The update is completed in three steps:

• Check the box Download the template loaded with the data of existing users, click Download template and then Next. The template has one row for each user in the community, with the information they have loaded today.

  

• Open the file and change the cells you want to update. The template has these columns:

  Column	What to keep in mind
  ID	Leave it as it comes in the template: it lets the platform recognize each existing user.
  Last Name and Name	They are required: do not leave them empty.
  Email	The employee's email address.
  Password	It can be left empty: the user keeps their current password. If you fill it in, it must have at least 8 characters.
  Phone	We recommend including the country code, for example +54 9 11 5555-0102.
  Hiring date and Birthdate	Format DD/MM/YYYY, for example 01/10/2026.

  When editing the template, keep the following in mind:

  • You can leave in the file only the rows of the users you want to update. Users that are not in the template are not modified.
  • Keep the Excel format: do not add new columns or sheets.
  • No cell can exceed 255 characters, and usernames cannot exceed 100 characters.
  • The template can have up to 1500 rows.

  When you are done, go back to the platform and click Next.

  

• To upload the edited template:

  1. Click Select file and choose the template you edited.
  2. Check the box I want to overwrite existing users with the changes from the template.
  3. Click Complete.
  

  This operation cannot be undone. If you check the overwrite box, the cells you leave empty in the template will be empty in the user's profile. The only exception is the Password: if you leave it empty, the user keeps the one they already had. Review the template before uploading it.

  If you do not check the box and the template includes users that already exist, the upload shows the error The user already exists.

• When you click Complete, the platform tells you the file is being processed. The upload is recorded in the History section, below the steps, with the date, the file name and the Status. While it is processing, the status can take a few minutes to change to Completed; refresh the page to see the change.

  Status	What it means
  Completed	The template was processed and the users' data was updated.
  Error	A row has data that could not be processed.

  

  If the status is Error, click it to see the details: the description of the problem, the user and the row of the template where it is. Fix those rows and upload the template again.

With this upload you can keep your employees' data up to date without editing profile by profile. If you need to add new users, see How do I perform a bulk upload of users?; and if you only want to set initial passwords, see How do I bulk update users' initial passwords?