Throughout your life in Humand you will have an expert team assigned full-time to the project. This team of professionals is focused on providing you with the best experience so that the implementation, launch and adoption of Humand in your community is easy, agile and close to all collaborators.

ONBOARDING OR IMPLEMENTATION STAGE

The Humand implementation process is divided into 3 fundamental stages, during which you will always work seamlessly between your team and Humand.

• Understanding of Humand (APP, Admin and Web).

  Understanding of the company's internal processes.

  Definition of Pain Points.

  Definition of modules in the first stage of Humand use.

  Definition of users.

• Transformation from manual to digital processes.

  Creation and definition of segmentations.

  Content loading.

  Integration with the organization's systems.

  Definition of a posts calendar.

• Definition of launch communication (campaign).

  Creation of user adhesion strategy.

  Post-launch training planning.

Once the implementation stage is completed, you will advance to the next stage: Success..

SUCCESS OR ADOPTION STAGE 

There -week by week- a Humand team will share usage metrics and various ideas to enhance the use of the platform, along with helping them to implement new modules.

SUPPORT

You will have a professional Support Team that will help you solve any inconvenience or concern about the platform.

If you are interested in learning more about our Support, you can read: 📚 How does the Support Team work?