To obtain the history of all the recognitions granted you must:
1. Go to the “Recognition > Collaborators” section.
2. Select the More actions button.
3. Click on “Download report” to download the history of the awards granted.
3. Define if you wish to:
- Include segmentation: A column will appear in the report for each segmentation selected. Applies to both the collaborator and the agent.
- Include profile fields: A column will appear in the report for each field of the selected user's profile.
- Filter by date.
4. Finally, the report is downloaded in Excel format.