We provide answers to the most frequently asked questions about the Feed section:

• Regarding the size of the images or videos that are published on the Wall, our recommendation, beyond the size (800px x 800px should be fine), is that they have a 1:1 ratio (i.e. they should be square). In this way, the content we publish will be seen in its entirety whether it is viewed from Humand App or Humand Web.

• 10000 is the character limit for posts on the feed.

• Today we have configured a weight limit for uploaded attachments within the Feed module of 100mb, a size that should be sufficient for uploading high quality videos and photos of considerable length.

  Although in the past we did not have this file weight limit, we realized that it was the most convenient for users, since it took them several minutes to play such large files, and they ended up having a bad experience using the app.

   

  💡 Our recommendation, since 100mb should be enough to post high quality videos, is to either compress the media files so that they can be uploaded correctly without losing quality, or upload this content to YouTube and share the link to the video in the Feed post.

  
  📌 We share with you a free site https://www.freeconvert.com/video-compressor to compress videos.

• The timezone set in the device is used.
• At the moment, it is not possible to set a timezone for a community.
• At the moment, the limit is 10 photos per post.

• If we want “the company” to post on the Feed, we can create an HR or Communications user, for example “Organizational Communication” and make all the posts on the feed from that user.

• Yes, it is possible to get a detailed report of posts (date, author and content) and the amount of reactions they had. To get it, please contact your account executive.
• At the moment, it is not currently possible to make recurring posts (for example: schedule a survey to appear every Friday at 9 am). The alternative is to create several posts and schedule them according to the date. To schedule posts, we recommend reading: 📚 How to schedule posts on the Feed?
• The Administrators can set who can post and who cannot. Therefore certain people/groups may be allowed to post and others may not.

• Yes, it is possible! The ability to pin posts is linked to the “Delete posts on the feed” permission, granted from the Administrator Panel. To pin posts, we recommend that you read: 📚 How do I pin a post?

• Yes, it is possible! To disable comments on a post, we recommend reading: 📚 How to disable comments in a post?
• Yes, administrators can delete posts or comments from other users.
• Currently it is not possible to disable emojis, but if you need us to remove emojis from certain posts, please contact us.

• No, it is not possible. The feed polls are anonymous, ergo due to privacy policies it is not possible to know who answered each option.
  

• There is no limit!

• Currently we do not measure how many times a file was downloaded, nor do we measure how many clicks were made on that file. If you are interested in having us measure this, please let us know.