We provide answers to the most frequently asked questions about the Groups section:

• No, groups are created only from the Humand Admin and only those users who have enabled the backoffice permission "Manage groups".

• A group administrator is a group member with more functionalities: -They can send push notifications to group members. - They can act as a moderator and delete posts or comments from other group members. - They can make posts in case the group configuration is "Only administrators can post". - They can pin/unpin their own or other group members' posts.

• No, a collaborator can be a group admin without being a Humand admin, just as a user with access to the Humand admin is not necessarily a group admin.

• No, there is no limit on the number of members or administrators per group. There is also no limit on the number of groups per user.

• To edit a group, within the Admin in the Groups section click on the 3 dots (⦙) of the group and then "Group Configuration". You will be able to edit:
  - General aspects: you will be able to edit the name, icon, description and privacy type of the group.
  - Members: you can access the list of group members and act on them.
  - Configuration: you can edit the posting permissions, i.e. whether all members can post on the group or only group admins.

• Yes, it can be requested to the Support team. Please note that the group must be previously created.

• No, users will not be added automatically since the segmentation acts as a filter and not as a rule. That is: the segmentation that the community has loaded into the platform will be used to filter the list of users at the time of creating the group, but it will not remain as a fixed rule for the automatic assignment of new users that are added to this segmentation. We are working on a comprehensive solution to include automatic rules.

• Open: any collaborator accessing the group (whether a member or not) will be able to see the group name, description, privacy type, number and list of members and posts (although they will not be able to interact with the content until they are a member).
  Secret: only group members will be able to see the group name, description, privacy type, number and list of members and posts.

• Yes, you can share the url of a group or group post on the Wall. Note that users will be able to access that URL depending on whether they are members or not and the privacy type of the group. That is:
  - If you share the URL of an open group (or a post from it), all users will be able to access the link. Users who are not part of the group will also be able to join the group.
  - If the URL of a secret group (or a post in it) is shared, only users who are previously part of the group will be able to access the link.
• Both modules are independent of each other, so each can be turned on/off independently if the other is on or off. Keep in mind that not all the functionalities of the Feed in Groups have been replicated yet, so the user experience would not be the same.
• The community must have the Groups module turned on. If so, this module will be located inside the Home screen.