In case you need to restore a user, because you have deleted it by mistake, you can restore it directly. Follow these steps:
1. Log in to Humand Admin > Users.
2. From the "Create user" option, re-create that user again.
You must create it again with the same "user" information.
Which information is restored and which is not?
Does not restore automatically ❌ :
- Posts on the Feed
- Reactions on the Feed, News and Acknowledgements
- Trainings
- User's tickets
- Acknowledgements received
- Marketplace posts
- User's posts
- User's comments on posts
- User segmentations
- Assignment as responsible for forms and ticket topics
- References to the user in dynamic fields
- Presence in chats of all types
- Time off policies
Restored automatically ✅:
- Comments in Feed, News and Acknowledgements
- Responses to Forms
- Acknowledgements granted
- Signed personal documents
- Answers to surveys