Bulk deactivation lets you remove access for many collaborators at once by filling in an Excel template. Their information and the activity they carried out stay on the platform.

If you only need to deactivate one collaborator, see How do I deactivate users in the community? And if you are not sure whether to deactivate or delete, see What is the difference between deactivating and deleting a user?

• 1. Go to admin.humand.co and open Users.
  2. Click the three-dot menu (⋮) next to the New user button and select Bulk deactivation of users.
  
  3. In the Download the template step, click Download template and then Next.
  
  4. In the Fill in the data step, fill in the template with one row for each user you want to deactivate:

  Column	Description
  ID	The username of the collaborator you want to deactivate. It is what identifies them.
  Replacement manager	The user who will become the direct manager of the deactivated collaborator's team. It must be a different person: if you enter the same user, the row shows an error.

  Keep in mind these tips shown by the platform:

  • The data in the template always overwrites the states already assigned.
  • The order of the rows is the same order used to apply the state change and the manager change.
  • Keep the Excel format: do not add new columns or sheets.
  • No cell may exceed 255 characters.
  • The Excel file can have up to 2000 rows.
  
  5. Click Next. In the Upload the template step, select the file you filled in and click Complete.
  

  The message The file is being processed appears and the upload is recorded in the History.

• Each upload is recorded in the History section, below the steps, with the date, the file name and the Status:

  Status	What it means
  Pending	The template was received and is waiting to be processed.
  In progress	It is being processed.
  Completed	All rows were processed.
  Partial	Some rows were processed and others had errors.
  Error	The template could not be processed.

  If the upload stays in Pending or In progress, refresh the page to see the final status.

If a collaborator comes back later, you can give their access back from How do I reactivate a user?