From the Admin Panel you can add or subtract recognition points for an employee, for example to reward a specific achievement or to correct a balance. You can also check the detail of the points they received, broken down by category.

• 1. Go to admin.humand.co → Kudos and open the Collaborators tab.
  2. Find the employee and click the three dots ⋮ in their row.
  3. Select Adjust balance.
  
  4. In Action, choose Add points or Subtract points and enter the amount in Points. The screen shows how the balance will look after the adjustment.
  5. If you want, choose a category in Associate category (Optional) and add a comment in Remarks.
  6. Click Save.
  

  The new balance is updated right away in the Points received and Balance columns of the list.

• Click the three dots ⋮ next to the employee and select View detail. You'll see the total points received and how many belong to each category:

  

  In the Collaborators list you can also see, for each person, the Exchanged and Expired points. To export this information, use the More actions menu.

Adjusting points from the Admin Panel lets you recognize special achievements and keep balances up to date without depending on another employee giving a recognition. To define how many recognitions each person can give, see How do I configure the number of recognitions that a collaborator can give?