If a user is having trouble with their facial recognition and needs to reset their settings, you can do so by following these steps:

1. Go to Humand Admin > Users.

2. Find the user and click on their advanced settings ⚙️.

3. Once in the settings, expand the "Facial Recognition" section and click the "Reset" button.

4. Then confirm the reset by clicking "Reset".

5. And that's it! You've successfully reset the user's facial recognition.