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How do I view metric reports for my community's knowledge libraries?

From any article or sub-article created in Knowledge Libraries, you can access the main metrics related to content views. To access these reports, follow the steps below:

1. Log in to Humand Admin.

2. Go to the Knowledge Libraries section.

3. Enter the article or sub-article in question and click on "View report".

 

4. Once inside, you can view the following main metrics:

  • Total views: the total number of times an article was viewed
  • Unique views: the number of unique users who viewed the article
  • Total downloads: the number of times any attached file associated with an article was downloaded

 

5. You can also see a table of metrics grouped by the segmentation groups created within the community: 

  • Total views: the total number of times an article was viewed.
  • Unique views: the number of unique users who viewed the article.

 

6. Finally, you can see the interactions of collaborators with the article over time.


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