The View Sammy permission independently controls who can see and use the Sammy button in the app, both on web and mobile, without needing to enable it for everyone at once.

• When Sammy is activated in a community, the button is only available to the admin in the dashboard and the app. Collaborators won't see it until the View Sammy permission is specifically enabled for them.

  This lets you finish setting up and testing Sammy before making it available to the rest of your team.

• In communities that don't have the Roles and Permissions module, there are two ways to grant the permission:

  1. For everyone at once: Go to admin.humand.co → Settings → General → Permissions and enable View Sammy for all users in the community.
  2. For individual users: Go to the user's profile → Permissions → App Permissions → View Sammy and enable it individually.
  

• In communities with the Roles and Permissions module enabled, the permission is managed by role:

  1. Go to admin.humand.co → Settings → Roles and Permissions.
  2. Select the role you want to grant access to.
  3. Click on View general permissions → Sammy AI.
  4. Enable the View Sammy AI option.
  

  The way you enable the permission depends on the type of community, but the result for the collaborator is the same in both cases: they'll see the Sammy button at the bottom of Chats.

Controlling who can see the Sammy button gives you the flexibility to set up and test the agent before making it available to the rest of your team.

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