Deleting a user removes them from the community and erases their information from the platform. Use it when you no longer need to keep their data, for example, if you created a collaborator by mistake.
If you only want to remove their access and keep their history, see What is the difference between deactivating and deleting a user?
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You can delete a user directly from the Users list:
- Go to admin.humand.co and open Users.
- Find the collaborator by name, username or email.
- Click the three-dot menu (⋮) in their row and select Delete user.
- In the Are you sure you want to delete [user name]? window, type the word Delete and click Yes, delete.
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If you are already on the collaborator's profile, you can also delete them from there:
- In Users, click the collaborator's name to open their profile.
- Click Actions on the user (top right) and select Delete user.
- Type the word Delete in the confirmation window and click Yes, delete.
When you delete a user, all of their information is removed from the platform: profile data, documents, posts, reactions and comments cannot be recovered.
If you deleted a user by mistake, see How do I restore a deleted user? And to remove many collaborators at once, see How do I delete users in bulk?