From the Admin Panel, you can download reports for requests of each service type. Each report will include information about:
- Request
- Agent
- Requester
- Completed form
To download these reports, follow the steps below:
1. Log in to Humand Admin.
2. Go to the Service Management > Service Catalog section.
3. Then click on the 3 dots of the service you want to get the report for and select "Download report".
4. Next, enter the email where the report will be sent. You can also select the requester's profile fields and segmentation groups you want to include, as well as filter by the creation date of the requests.
5. By clicking "Download", the report will be emailed to the specified address!