Reactivating a deactivated user gives them back access to the platform, with all of their information and activity intact. It is useful when a collaborator returns to the company or comes back from an absence.
To remove a user's access without deleting their information, see How do I deactivate users in the community?
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To give a deactivated collaborator access again:
- Go to admin.humand.co and open Users.
- Find the collaborator and click their name to open their profile. You can filter by the Deactivated status to find them faster.
- Click Actions on the user (top right) and select Activate user.
- In the Activate [user name] panel, write a New password and click Activate.
The password is single-use: the user must change it when signing in. Remember to share it with them, because Humand does not send it.
If you no longer need to keep a collaborator's data, you can delete them from How do I delete a user individually?