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How do I reactivate a user?

Reactivating a deactivated user gives them back access to the platform, with all of their information and activity intact. It is useful when a collaborator returns to the company or comes back from an absence.

To remove a user's access without deleting their information, see How do I deactivate users in the community?

  • To give a deactivated collaborator access again:

    1. Go to admin.humand.co and open Users.
    2. Find the collaborator and click their name to open their profile. You can filter by the Deactivated status to find them faster.
    3. Click Actions on the user (top right) and select Activate user.
    Profile of a deactivated user with the Actions on the user menu and the Activate user option
    1. In the Activate [user name] panel, write a New password and click Activate.
    Activate user panel with the New password field

    The password is single-use: the user must change it when signing in. Remember to share it with them, because Humand does not send it.

If you no longer need to keep a collaborator's data, you can delete them from How do I delete a user individually?

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